What is the difference between a Leader, a Web Admin, and an Installation Admin in VSP?

When working with VSP, there are three distinct levels of involvement with the program:

1) Volunteers  

2) Leaders*

3) Admins 

The first is for the volunteers who are being scheduled by the software, and the next two levels are for administrators or leaders who will be working to manage the volunteers. 

Leaders are volunteers with web-based access to make changes to the schedules and volunteers in their jobs, as well as send email and text message announcements. Their privileges can be limited to fit their role. 

There are two types of Admins in VSP.  Installation admins require having a downloaded copy of VSP licensed to their machine, counting as one of your installations for the subscription. Web Admins are able to make changes to the VSP database from the Admin view of the Web Terminal. 

Below are the key differences between an Installation Admin, Web Admin and a Leader, to help you decide which level of access is needed. Please note that additional privileges are being added to Web Admins in upcoming releases!

	Installation Admin	Web Admin	Leader
Accessibility	Installed copy of software, counts as installation for the license	Web-based access through Web Terminal. Can be accessed via any web device such as a tablet or smartphone	Web-based access through Web Terminal. Can be accessed via any web device such as a tablet or smartphone
Volunteers	Add, modify, and delete volunteers from the database	Add, modify, and delete volunteers from the database	Can modify volunteer profiles online, but cannot add or delete volunteers
Schedules	Create schedules, add or delete services, run the auto-scheduler, make schedules live, post schedules to the Web Terminal, and export to Word, Excel, etc.	Create schedules, add or delete shifts, make schedules live, post schedules to the Web Terminal, and export to Word, Excel, etc. (Note: the auto-scheduler cannot be run as a Web Admin)	Modify schedules online (only for those jobs and/or shifts the leader is in charge of): add and remove positions swap/change scheduled volunteers fill empty positions request substitutes on behalf of volunteers
Rosters	Create/generate rosters for the Web Terminal, export rosters to Word, Excel, etc.	Create/generate rosters for the Web Terminal, export rosters to Word, Excel, etc.	View rosters online
Web Terminal	Manage text/content on the Web Terminal	View text/content on the Web Terminal	View text/content on the Web Terminal
Shift planning	Upload resources Post notes	Upload resources Post notes	Upload resources Post notes
Mobile App	No online privileges	The Admin tab is accessible via the mobile app	The Admin tab is accessible via the mobile app
Announcements	Send emails and texts to volunteers (anyone in the database)	Send emails and texts to volunteers (anyone in the database)	Send emails and texts to volunteers (only those in the jobs and/or at the shifts the leader is in charge of)
Web Forms	Process or delete pending web forms	Process or delete pending web forms	No access to web forms

If you have questions over whether someone should be a Leader, a Web Admin, or an Installation Admin, you can send an email to [e-mail] with a list of the items this leader needs to do and we can hep you decide!