At this time, there is no way to have the program automatically send email reminders twice in one week. However, you can quickly and easily send a manual email that reminds volunteers of their scheduled position:
- Go to the Announcements pane
- Create a new email
- Paste “Reminder: You are scheduled” in the subject line
- Paste the following in the body of the email:
Dear {{FirstName}},
Please remember that you are scheduled for the following positions:
{{ScheduledShifts}}
You can see who else is scheduled at that time by clicking the date of the shift. To see your full list of scheduled times you may log into your Web Terminal at: {{WebTerminalHomePageLink}} - Click the Preview button in the lower right corner
- On the Token Options page, Choose the Scheduled Shifts option that reads “Include scheduled shifts in the following period of time” and set the date range
- Check the box that reads “Completely exclude volunteers from this email or roster who are not scheduled for any position that matches the given criteria”
- Click OK
- Check the list of volunteers on the right. Click on any volunteer name to see the email populated with the correct information.
- Once you confirm the emails look correct, click Send